Try going to grisofts website and downloading AVG anti spyware free version. Run it, but ensure you turn of system restore first. Otherwise go to http://www.cybertechhelp.com/ and register and post or search their forum. They are a huge help, I have had my butt saved by them on several occasions.

ian

did you manage to get that stuck letter on your keyboard fixed as well?

What stuck letter?

Oh .. no im not with it today, well tired.