i am tearing my hair out, i really hope one of you guys can help me..

the prob is i cant connect to the internet via my router, the internet works fine thru my modem but the router doesnt work. ive reset it, changed my ip address and it still keeps happening..
ive spoken to blkin tech support and they are useless they keep telling me to reset it, which i do and thats all they can suggest..
its been going on for months as its intermettiant..

hope someone can help, thanks

cheers hun, think i might have to take it back.. and hopefully swop it for a linksys one

twisted. just out of interest who is your internet service provider??? reason i ask it alot of isp's Aol for one does not support belkin. your best bet is to get a netgear from currys there on offer too lol.
you can not fault the tech support they had me up and running and wireless too within 10 mins and not had a problem since

[quote="danni82"]twisted. just out of interest who is your internet service provider??? reason i ask it alot of isp's Aol for one does not support belkin. your best bet is to get a netgear from currys there on offer too lol.
you can not fault the tech support they had me up and running and wireless too within 10 mins and not had a problem since[/quote

blueyonder from telewest.. i'll have to pop into to currys if pc world give me me money back..

[quote="twistedvoilet"]

wicked cheers chick.. now i'll be able to lay in bed and go online and be a lazy bitch

new laptop eh... im so jealous, i want a new one

Hope you havent gone and got what they tell you to get...i worked for that company for 2 years, the only reason netgear is supported is because thats what the guys at AOL have on their computer. Belkin are very reliable and i have setup plenty of networks with them.

if you give me a bit more of the problem i will try and help over here.

Twisted who told you that you could only get Dlink? the reason I am asking is that I am on Blueyonder too and I have a netgear router which works great, I have only had a problem once in the year I have had it and it was telewest who helped me out and was connected again within 5 minutes.

ok your router is not the problem its your phone line

basically i was using a netgear, and have used both dlink and Linksys,

there choice brands

dlink and linksys, i think are under managment via cisco another top brand, but too expensive for my blood

netgear is the best, but again if u got a dlink or linksys, or one of the lucky few to own a cisco theres no point in changing

basically i will explain the problem, but you are going to have to verify what i say and so i will explain it all

your phone line is split into 2 lets say a high level and a low level the low level is used for your phone calls, and the high level "these are not the actuall terms btw" are used for broadband

now either ur filter is damaged which i doubt, or somthing in the house is causing a electrical disturbance to the line, this can be a burglar alarm firmware update, a sky connection gone faulty

or if you dont have such said devices plugged into your phone line and you live in a fairly new home, then it means the line junction box between u and your isp is a bit overcrowded with too many bb users, meaning when perhaps in my case, since i live in a bit of a country area, i knew whenever my neabour went online the signal from his broaband was disrupting the signal from my line inside the phone line junction box 1 mile from my home.

i knew this but because of terms and policys i phoned up pipex got a username and password for a bb account they monitor plugged in my old modem, and did a try to connect and leave connected so when i got kicked offline a certain number of times within a certain number of hours they recorded this throw this in a bt engineers face, and force them to go out and fix it for you